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Customer Agent

Vacancy Details


Summary
Salary: £18,795 - £19,554
Location: Municipal Buildings, Llandeilo
Region: Llandeilo
Job Type: Permanent - Full Time
Vacancy Group: Chief Executives
Category: Chief Executives
Closing Date: 10/27/2019
Date Posted: 10/11/2019
Reference: 004654

Description

Closing Date : 27/10/2019

Regeneration – Customer Services - Municipal Buildings, Llandeilo

Customer Agent

£18,795 - £19,554 (Grade D)

Join our team and contribute to serving the communities of Carmarthenshire. As a busy Customer Officer you will play a key part in a large team of people, working across the county, ensuring that the public are kept informed and that the Council's essential services are provided on a day to day basis.

No two days will ever be the same - you will deal with a range of inquiries and service requests over the phone and online. These can include requests for Council services, making appointments, advising on a range of applications and helping people fill in forms online, arranging for information to be sent to customers, or being a first point of contact for people who want to complain about a Council service.

We provide our services bilingually, so it is essential that you are able to communicate confidently through the medium of Welsh and English.

The ability to communicate effectively in Welsh is required to accomplish this post. Support can be provided on appointment to reach this level.

For an informal discussion please contact Eifion Davies / Michelle Phillips on 01558 825216 Internal Ext 3916.

Please click on the link in the Downloads box below to view a .pdf copy of the Job Profile and Person Specification.

You will need to sign in to your account before clicking on Apply for this post.

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Can you provide evidence that you have the right to live and work in the UK?

Downloads:

Vacancy Links:

Benefits
Salary: Salary
Contacts
Contact 1
Contact Name: Eifion / Michelle
Telephone: 01558 825216 / 3916
Email Address: EWDavies@carmarthenshire.gov.uk

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