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Delta Wellbeing Team Leader

Vacancy Details

Salary: £25,481 - £29,577
Location: East Gate
Region: Llanelli
Job Type: Temporary - Full Time
Vacancy Group: Delta Wellbeing
Category: Delta Wellbeing
Closing Date: 03/01/2021
Date Posted: 02/21/2021
Reference: 1/027946


Closing Date: 01/03/2021


Delta Wellbeing Team Leader
(Temporary for 12 months due to Funding)

£25,481 - £29,577 (Grade G) + 8% weekend working allowance where applicable

Delta Wellbeing provides a multi-function call/contact handling service 24x7 across south-west Wales. This service is available on an hourly basis to elderly and vulnerable people who use social alarms, it deals with out-of-hours emergency calls for all council services and is an initial point of contact for social care to Adults.

We currently have a Team Leader vacancy, working Monday to Friday with alternate weekend days (8% allowance applicable).

Acting as a key part of the team providing a high quality, TSA-accredited and customer focused service, which provides an exemplar of best practice, and is well positioned to attract new business.

Manage the team, providing support to the Advisers ensuring that work and calls are handled in an efficient, effective and timely manner in line with business targets

Conduct regular individual 1-1’s/Supervision/calls coaching, setting appropriate objectives to allow continuous improvement reviewing regular progress.

Strong project management skills are essential.

Conversational Welsh is required to accomplish this post. Support can be provided on appointment to reach this level.

For an informal discussion please contact Carol Seabourne on 07586 493393.

Brexit - EEA and Swiss nationals who are NOT eligible to apply for a right to work in the UK under the EU Settlement Scheme must have some other form of immigration permission entitling them to work from 1st January onwards.

Please click on the link in the Downloads box below to view a .pdf copy of the Job Profile and Person Specification.

You will need to sign in to your account before clicking on Apply for this post.

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Can you provide evidence that you have the right to live and work in the UK?


Vacancy Links:

Contact 1
Contact Name: Carol Seabourne
Telephone: 07586 493393
Email Address:

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