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Senior Customer Focus Officer

Vacancy Details

Salary: £25,481 - £29,577
Location: Parc Myrddin
Region: Carmarthen
Job Type: Permanent - Full Time
Vacancy Group: Environment
Category: ***REDEPLOYMENT***
Closing Date: 04/11/2021
Date Posted: 04/01/2021
Reference: 1/012913


*This post is restricted to staff on the Redeployment Register only*

Closing Date: 11/04/2021

Policy and Performance / Parc Myrddin

Senior Customer Focus Officer

£25,481 - £29,577 (Grade G)

We are looking for highly motivated, enthusiastic individual to join our team. The post holder will be required to provide effective and efficient support to the Lead Officer Management Information to ensure the co-ordination, development and implementation of initiatives, systems and procedures across the Department, which foster the principles of continuous improvement and customer orientation. This will include creating, producing and managing web content for the department’s services. Identifying, implementing and leading on exciting digital transformation projects for the department. Post holder will need to be committed to continuous service improvement and providing high quality service with the ability to work in a busy working environment with ever changing demands.

The ability to communicate effectively in Welsh is required to accomplish this post. Support can be provided on appointment to reach this level.

For an informal discussion please contact Kelly Thomas ar 01267 228130 /

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Please click on the link in the Downloads box below to view a .pdf copy of the Job Profile and Person Specification.

You will need to sign in to your account before clicking on Apply for this post.

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Have you completed the Redeployment Registration Form and returned it to the Rec
  • Are you currently employed by Carmarthenshire County Council?


Vacancy Links:

Contact 1
Contact Name: Kelly Thomas
Telephone: 01267 228130
Email Address:

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